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Backup and Restore

OTP credentials must never be exposed externally.

  • Therefore, they are stored in an encrypted format.
  • For example, on Apple devices, they are stored in the Keychain or iCloud Keychain.
  • If the user forgets their passcode, the OTP credentials cannot be decrypted.
  • As a result, the app provides backup and restore functionality.

Backup​

The OTP credentials are encrypted using a password (not the passcode) entered by the user at the time of backup, and saved as a file.

Restore​

The backup file is restored by verifying the password that was used during the backup.

Please use the Backup and Restore functions on the following screen (the interface is similar across Windows, macOS, iOS, and Android platforms).

Backup and Restore screen